Frequently Asked Questions

How do I place an order?

Use Order Now page and provide all the necessary information about the paper required. You will have to spend just a few minutes in order to provide your contact information. Please, don't forget to provide a valid phone number.

What if I need to upload additional files for the writer?

While placing the order, you can choose the most suitable writer (a “preferred writer”) that will effectively handle your assignment. You can use your personal account to upload materials or send them via Live Chat/email. However, please mind that all order instructions should be provided before we assign a writer to the order.

What if I have no references for my paper? Will you find them?

In case your paper requires using some class notes, textbooks, that cannot be found on the web, you should attach them while placing your order.

This is one of the greatest advantages of our writing service. Each and every customer is given a separate account, which allows you to monitor the status of your paper. Besides, you can use it to contact the writer and our support representatives. You can also use our online live chat to talk to the customer support.

Well, that depends on many factors, including the level of academic proficiency, deadline, and the complexity of your topic. From our experience, we know that some small papers can be finished as quickly as within 3-24 hours. However, if it happens that we cannot meet your deadline or simply need some more time for additional research, we will contact you immediately to discuss the problem with you.

Our writers work with original instructions. You are welcome to provide some suggestions/clarifications regarding order details. However, changing your initial instructions during the writing progress contradicts to our policies. Therefore, please provide all possible order details to your writer at once.

We hire only the most qualified and professional writers, and when they are hired, they are allowed to work on the easiest assignments only. They have to work hard in order to prove that we can trust them. Meanwhile, our quality assurance professionals will monitor and evaluate their work so that only the best papers are delivered to customers.

PrimeEssay.org provides a wide range of essay writing services, including custom essays, case studies, research papers, dissertations, and term papers. As our customer, you can choose the most suitable deadline for your paper. You will have to pay a higher price, if you choose a more urgent deadline and higher academic level (please refer to our “Prices” page).

Rest assured that we supply only original content, since we use state-of-art plagiarism checking software for every paper we write. If any of our writers happens to violate the principles of our anti-plagiarism policy, our cooperation will be instantly terminated.

We take pride in being able to provide you with the highest quality of work, and we can say that your security is one of our top priorities. At PrimeEssay.org, we guarantee absolute confidentiality of every piece of information you share with us. We are here to serve you 24/7, and we assume full responsibility for meeting your expectations and needs. We will never disclose your information to any third party.

We seek to develop and maintain long-term relationships with our clients, and we do everything possible and impossible to meet their academic needs. We are here 24/7 so that you know you can always contact us by email, through our online chat, or by phone. Please, contact us immediately, if you feel that you are not fully satisfied with our work. You have 2 days to request a free revision, but please mind that your original instructions should remain unchanged. Once the order is delivered to you, please, inform us about any problems you might have found in the paper. We will be happy to help you solve these problems quickly.

We realize the importance of timely delivery for every client, which is why we guarantee that every paper is delivered on time. However, we also ask our customers to provide as many details as they can so that the writer has everything needed to finish the paper on time. Before you place the order with us, please, make sure that the following criteria are met:

a. The requirements and instructions are specific;

b. You have uploaded all the additional information and materials.

c. You have provided valid contact details.

In this way, you will avoid many misunderstandings with our writers.

We offer you great discounts which depend on total number of pages ordered. If you’ve ordered total of 15 pages you will be given 5% discount on your next orders. After ordering more than 50 pages, your discount will increase to 10%. And, finally, after you’ve ordered more than 100 pages, you will be given a 15% discount. Please note, all first-time customers receive 20% discount on their first order.

Close